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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsIt was mainly because of covin that's what pushed the whole process and the length
The refi process was fast and easy. We closed weeks sooner than I thought we would!
The whole process was very smooth.
Nice, smooth and easy process.
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Rob was a great help throughout this process. Anytime I had questions he would promptly return my phone call with answers that I needed.
Every step of this process, from the initial consultation through closing was a great experience. The whole team was upfront, addressed any concerns I had and was very clear about my options to move forward with this process. This was a very successful refinance and I can't say enough about the customer service and expertise the PennyMac Team brought the table.
Xavier --- the administrator who assisted me was extremely professional and competent. If I had a position available at my company, I would most certainly hire him away from you. You are very lucky to have someone of his caliber. So why? The closing company you choose, did not show up at the agreed upon time. Your people "Xavier" apologized for everyone; but it was nothing he could have done. Recommend you vet your closing companies a bit more closely. Xavier made all the difference.
Very simple process and completed in half the time estimated!
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.