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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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VIRGEN N.'s profile image
VIRGEN N. 
on Birdeye

4 years ago

It was a great experience to refinance with PennyMac, loan officers were very knowledgeable and the process was lean and easy. 

LEX A.'s profile image
LEX A. 
on Birdeye

4 years ago

Refinancing our current Mortgage from 4.25% to 2.625% was a good deal and the fact that we didn’t go beyond our doorsteps until final closing — WAS GREAT!!! Thank You “My m.a.c. Team!” :)  

Robert Poniatowski J.'s profile image
Robert Poniatowski J. 
on Birdeye

4 years ago

Great experience and fast 

Kyle E.'s profile image
Kyle E. 
on Birdeye

4 years ago

The issue at PennyMac is that once the process goes past the loan officer you might as well sent emails to a brick wall. It goes to some group inbox and if it doesn’t pertain to that certain individual it WILL NOT get a response. I get it, they’ve already marked us off as good to go and check us as another prerequisite to their bonus and couldn’t care less about any further communication. We reached out several times asking for simple answers and never got a response. PennyMac=all about the sale 

David Krolczyk J.'s profile image
David Krolczyk J. 
on Birdeye

4 years ago

Mariely is a great person to help her customers she is valuable to all customers 

Soua H.'s profile image
Soua H. 
on Birdeye

4 years ago

I had a very pleasant experience with this process. 

MARLA P.'s profile image
MARLA P. 
on Birdeye

4 years ago

Unfortunate CoVid made the experience hard on the loan officer and me because things couldn’t be smooth too many loan officers involved but I got the loan so I really can’t complain . 

DAVID M.'s profile image
DAVID M. 
on Birdeye

4 years ago

I have already submitted information to Aaron , our loan officer. You can get the information from him. 

Justin B.'s profile image
Justin B. 
on Birdeye

4 years ago

Great overall experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.