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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Communication was lacking to me and amongst their own associates. I was the one finding mistakes and bringing it to their attention. Penny Mac was disorganized, And messed up the closing 3 different times. I would never recommend them or use them again,
The Loan processor communicated every step of the loan process and answered all my questions.
Very easy from beginning to end.
This was a drawn-out process where our expected closing date was pushed back several times, prompting multiple document requests. One time, documents were sent by email and were not opened or filed, and this too pushed our closing back further. Charisse is great, but that was a dropped ball.
Better communication. Quite often, it was hard to get through to them or for them to respond to a question.
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1. Very little documents required of me. 2. Communication was consistent and thorough. 3. Signing documents was streamlined and simple, at my home! 4. A to Z, best loan process I have experienced.
Process from start to finish went smoothly. Professionals at every level
Very easy and not alot of issues. I would recommend and thought the communication was very proactive.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.