PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

Get directions
4.46,791 reviews
Select a rating
JERRY J.'s profile image
JERRY J. 
6 years ago

My rep Ariele did a great job for. Me The COVID work at home thing slowed things down a bit but everything moved along nicely Ariele and the Mac Team delivered as promised and I am very pleased with the transaction 

Amy P.'s profile image
Amy P. 
6 years ago

Great 

Scott H.'s profile image
Scott H. 
6 years ago

It was easy 

Jana H.'s profile image
Jana H. 
6 years ago

Communication was lacking to me and amongst their own associates. I was the one finding mistakes and bringing it to their attention. Penny Mac was disorganized, And messed up the closing 3 different times. I would never recommend them or use them again, 

Lamarrqueo J.'s profile image
Lamarrqueo J. 
6 years ago

The Loan processor communicated every step of the loan process and answered all my questions. 

Lori N.'s profile image
Lori N. 
6 years ago

Very easy from beginning to end. 

RYAN B.'s profile image
RYAN B. 
6 years ago

This was a drawn-out process where our expected closing date was pushed back several times, prompting multiple document requests. One time, documents were sent by email and were not opened or filed, and this too pushed our closing back further. Charisse is great, but that was a dropped ball. 

CONNIE H.'s profile image
CONNIE H. 
6 years ago

. 

Jose Canales J.'s profile image
Jose Canales J. 
6 years ago

Great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.