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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Great customer service!
Lisa-Danielle was very helpful!
I was supposed to close September 8 and no one showed up. I was told after that they had to verify my employment. I uploaded three checks to the portal. Verification should have been done more in advanced then the Friday of a holiday weekend before my closing. Then I was rescheduled for that Friday. Apparently that person was in an accident en route and called the company, but no one contacted me.
Clear and efficient communication. Refinancing closed with plenty of time to spare.
this was so easy i would tell my family and friends
Clear communication, easy document upload, and an overall smooth process.
Awesome service and also very quick process overall!
Too often the answers to our questions were vague and when answered often late. Confirmation of received documents left us continually calling for clarification. Times and dates stated were never met. Repeated requests for the same documentation was annoying. The online account website is not as friendly as it can be, compared to many others.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.