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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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CHARLOTTE H.'s profile image
CHARLOTTE H. 
on Birdeye

4 years ago

This was a smooth transaction. Everything was explained to me and was always updated on the status of everything. The only part that upset me was on the date of closing. The title person was late. 

Scottie L.'s profile image
Scottie L. 
on Birdeye

4 years ago

It take a by long time.. 

Carroll G.'s profile image
Carroll G. 
on Birdeye

4 years ago

You all were very professional and did a great job Thank You carroll 

Michael G.'s profile image
Michael G. 
on Birdeye

4 years ago

Pain free process 

RAMESH B.'s profile image
RAMESH B. 
on Birdeye

4 years ago

It was pleasure working with the mac team like Ashley and Eric. They are so helpful and such a nice human beings. I wish a better future and hope to see them again... 

Myrna N.'s profile image
Myrna N. 
on Birdeye

4 years ago

We started the refi on June 4th, closed on Sept 17th..money is supposed to be in checking account today, the 22nd..The documents weren't all requested up front..one here..one there..Loan sat in one of the " reviews" for 2 weeks!!! I'm my opinion, the process could have been handled more expiditiously!? 

Michael Houston S.'s profile image
Michael Houston S. 
on Birdeye

4 years ago

Very quick process 

Sean M.'s profile image
Sean M. 
on Birdeye

4 years ago

With the exception of an escrow mix-up and the need to reschedule my closing five days later due to a PennyMac scheduling error, the process went smoothly. Between COVID and a high activity volume due to the low interest rates, these glitches were not surprising and were resolved quickly with only minor inconvenience. 

Cheri B.'s profile image
Cheri B. 
on Birdeye

4 years ago

Reid and Blen or extremely helpful during this process. They were knowledgeable and patient in explaining each step to me. Thank you so much to both of them. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.