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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsThe M.A.C. Team made everything very easy and communicated with me regularly which made the closing go fast and easy.
John Fayed our Loan Officer was good at the very beginning; but then never heard from him again. I constantly had to reach out for any updates. Would email paperwork and PennyMac would respond back a WEEK later never received. Sometimes even longer. Was told we were also getting back $2, 000. 00 at closing never received. Our closing costs were so......much more than what we were told in the beginning. We are just happy to be done with this Nightmare of service.
I was really pleased with the quick pace of the processing of our application.
It was a smooth process from the beginning to the end , Jacob Rogers was great and was very clear in providing information about the process and expectations
Took over 3 months for the whole process.
Jacob is a wonderful individual. He was available when I called him, which is great! The process was smooth from start to finish.
Everything was great throughout the whole process.
Jesse Ramon is well deserving of a 10. We was extremely polite, professional, and answered my questions thoroughly. Jesse made the closing process easy. I am greatly appreciative to have had him.
No thank you
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.