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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Mario T.'s profile image
Mario T. 
on Birdeye

4 years ago

We closed, that the important thing 

James W.'s profile image
James W. 
on Birdeye

4 years ago

The application process and initial approval process was absolutely great. As we got closer to closing starting with the closing disclosure documents there were some snags and delays in responses and some last minute information requests that should have been on the front end of the overall process. In the end everything worked out and we closed on time but I was unsure up until the day of closing that it would happen due to lack of proactive communication. 

JUDY H.'s profile image
JUDY H. 
on Birdeye

4 years ago

Very pleased with the ease of refinancing! The professional and courteous service given to us! Thank you for making this process a quick and painless procedure! 

David G.'s profile image
David G. 
on Birdeye

4 years ago

Loan moved quickly didn't need to wait for expensive appraisal and unnecessary appraisal. Document signing on time. No surprises along the way. 

Gary C.'s profile image
Gary C. 
on Birdeye

4 years ago

Everything went smoothly. I did need clarification on a few things and they were answered in a timely fashion. Overall a nice experience. 

Kedar K.'s profile image
Kedar K. 
on Birdeye

4 years ago

Clear communication, accomplishment within the expected deadline. 

JOCELYN D.'s profile image
JOCELYN D. 
on Birdeye

4 years ago

Very good, very easy process. The team we worked with were kind and professional. 

DAVID H.'s profile image
DAVID H. 
on Birdeye

4 years ago

I had a loan with PennyMac and turned right to them for refinancing instead of shopping around. From start to finish the process was seem less and I was kept informed as to what to expect and what was needed from me. Quite amazing given the pandemic. I am very pleased and satisfied with the service and product. 

Donna W.'s profile image
Donna W. 
on Birdeye

4 years ago

Process was easy and my loan officer was very informative 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.