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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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A wonderful experience from start to finish
Great communication
The whole process was quick, as can be in these times we're having now, and painless. Any communication was quickly responded to. A great experience overall.
Took over 3 months for the whole process.
Jacob is a wonderful individual. He was available when I called him, which is great! The process was smooth from start to finish.
Jesse Ramon is well deserving of a 10. We was extremely polite, professional, and answered my questions thoroughly. Jesse made the closing process easy. I am greatly appreciative to have had him.
No thank you
My closing was missed multiple times due failure of penny mac staff to follow up or review their work and poor communication. Start to finish, end of March to August. The processing of my loan application and loan documents basically only occurred due to repetitive prompting on my part of my loan team. 90% of communication occurred with my initiative, and I went multiple week without updates or request by my team.
It took much longer than expected from start to finish and I was asked for the same documents over and over (I’m assuming because of the delay). We had to follow up multiple times because there were gaps in communication and us not knowing what the updates were.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.