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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Overall, it was an easy, pleasant experience!
None
It was very easy and saved me a lot of money in monthly payments
Communicated preferred closing date five weeks in advance and had three Pennymac loan officers over the time tell me that the date would work and be doable. Final approval took over a week causing us to miss the closing date which caused a difficult situation for my family as we could not close for another three days and had no other plans or housing options. I do understand it was a busy time for loans and they were swamped, I just wish it had worked as planned.
It was very hard to get a hold of Arille Smith or in general the calls never go thru. It automatically sends you to a voicemail that it doesn't even tell you who you are leaving it for. I never received a called back for those messages left. The communication is very poorly handled.
No feedback
Great job
Thank you
Great experience from start to finish!
PENNYMAC has a 4.4 star rating with 6,782 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.