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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Prompt response and easy process.
PennyMac was my original loan provider. I was shopping around and found better rates elsewhere, when I notified PennyMac they not only matched but beat the competitors. Their service has been fantastic from the beginning. I closed within a weeks timeframe.
Great service all the way through the process!
My experience with Jason Staples was great, but there were problems with the document processing that were not monitored as I would have expected and I had to alert everyone that there was a problem. The PennyMac team did well in correcting the issues. This is my third home and I have done refinancing on each one and this was my worst experience.
Dates changed with no communication from settlement office. Amount due at settlement was never communicated with us. It was not just a few dollars.
When I decided to refinance my home and contacted Pennymac, their representatives was polite and ready to answer all questions I had about the process and how to get started. They were with me through the entire process explaining everything I needed to finish this process smoothly and without stress. The team and exp6was fantatsic.
With the covid situation it took 3 months from start to finish to close. Maranda was helpful through the new world ever changing rules & regulations. Thank you Maranda.
I went multiple weeks without hearing anything and had to follow up with an email and voicemail to get someone to call me back. Very discouraging.
Just be honest with the customers
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.