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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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The process was smooth and communication throughout the process helped keep me afloat of what was happening.
Bailey Greene was awesome from initiating the loan process to planning the right time to pull credit scores. Very knowledgeable and very responsive to emails and voice messages. Unfortunately after Bailey, the process went South. The initial preliminary closing disclosures were incorrect, the loan stalled after choosing updated quotes from rate desk, and we were forced to push back one day.Literally at closing table, V needed one more bank statement, withdrawal and deposit info before closing.
Very smooth and easy process to complete my refinance with Penny Mac. Mariely was very responsive and great to work with.
Your company representatives need to communicate moreso. Blen was okay. I mean the others.
This is the 3rd home loan we have had with Penny Mac. Most pleased!!
I received 3 requests for the same complex info. The whole process took too long. However it was finally completed to my satisfaction.
Jordan was great and very responsive. Adam Key should have been more responsive to my questions after closing. Also his contact number isnt available and incorrect on emails/paperwork.
Refi was quick. Mariely was great to work with.
Process was very easy - only complaints would be you need better phone lines because they tend to be garbled. Also, original closing was cancelled by title and we were never notified.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.