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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The final interest rate was actually lower than the first rate given so that was very good and everything throughout the process went very well. i have already recommended PennyMac to a friend.
communication
Great customer service.. answered all my questions..
Better communication. Return of phone calls. Your company let my rate lock expire twice. Very unpleasant experience. Would not recommend your company to anyone.
All good
The rate was locked for 2 mo & we were told we'd close prior to that date. They missed that date by 3 wks. The lock exp on the 8th. They sent the estimated closing disclosures on the 11th, saying we'd close the 16th, but didn't adjust it for the payment that was made on the 10th. Then we were notified by the notary 15 min before the appt that escrow didn't have the subordination & we couldn't close. I had to ask for the revised disclosures the night before final close on the 25th.
Jordan has been great but the entire process of my loan has had ssues my closing was messed up several times and now my bill is still messed up; Jordan is working at this moment to fix the issue.
She was well informed and explained the documents clearly. She was very nice and a pleasure to do business with. By the way, the Notary, Deborah did very well too.
Elizabeth was professional, compadent, and patient. We appreciate her great personality and polite interactions very much.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.