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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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The people I worked with for my refinancing were all very professional and made the experience as seamless as possible, starting with my first agent, Articeli and ending with the MacTeam agent, Jordan.
Thank you for the great service. Victor Leon
I just purchased my second property through PennyMAC. In both experiences PennyMAC was knowledgeable, helpful and attentive throughout the entire process.
Outstanding Customer Service. Representative made processing the home loan an easy and enjoyable process
Rachel was fantastic. I thank her for her help during this process.
The communication was lacking in all areas. I had to stay on top of the person working on my loan and even then would rarely hear anything back. I would upload documents to the portal and send and email and get the documents still wouldn’t be downloaded and processed. I did not realize this until I called into the hotline. I then had to do this every time a document was uploaded because it was never taken care of. Ultimately disappointed but glad it’s done.
NA
Xavier Johnson with the MAC Team was great very polite, thorough and all around great person to work with. He communicated with me weekly and responded back within a couple of hours if I had any questions. Thank you Xavier for making this refinance a very smooth and easy process.
Pennymac has done a great job with my refi. The process was timely and organized during this exceptional time (spring 2020).
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.