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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you Tameka for your great communication. I just wished we could of gotten my taxes correctly wright. I'll get it corrected with my county. Take Care😷
Thank you for the great service. Victor Leon
The team at PennyMac made buying our new home very easy! We received prompt and professional service. We highly recommend PennyMac.
Outstanding Customer Service. Representative made processing the home loan an easy and enjoyable process
Rachel was fantastic. I thank her for her help during this process.
My experience with the loan process went smoothly. All my question were addressed in a timely fashion. I was able to complete all the steps necessary with ease. I was so please with Pennymac I told one of my coworkers . He was able to refinance his home through Pennymac too. Great job thanks to the good folks at Pennymac.
The communication was lacking in all areas. I had to stay on top of the person working on my loan and even then would rarely hear anything back. I would upload documents to the portal and send and email and get the documents still wouldn’t be downloaded and processed. I did not realize this until I called into the hotline. I then had to do this every time a document was uploaded because it was never taken care of. Ultimately disappointed but glad it’s done.
They worked to get us the lowest interest rate available and made sure the process was as painless as possible. Service was Great!
Communication was awful. Emails and voicemails received no replies, or were replied to much later. Title company and realtor had issues communicating with PennyMac as well. The entire experience was a hassle, and hardly worth it. Expected more since I have been with PennyMac for years prior on my last home.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.