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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Keith M.'s profile image
Keith M. 
on Birdeye

4 years ago

The overall experience was smooth and great! The only problem was with the closing process, even though I signed the paperwork on the assigned day it took more than two weeks to close. The reason I was given was that I had not signed my closing documents when in fact I had. 

Isaiah W.'s profile image
Isaiah W. 
on Birdeye

4 years ago

Very helpful members, easy to contact directly when we had questions. Timely and accurate 

Dustin G.'s profile image
Dustin G. 
on Birdeye

4 years ago

I had a great experience and would definately recommend Pennymac and their to team to anyone 

Regina W.'s profile image
Regina W. 
on Birdeye

4 years ago

Professional and personal attention for my loan process. 

Joyce A.'s profile image
Joyce A. 
on Birdeye

4 years ago

The process was thorough and very quick. 

ROBERT O.'s profile image
ROBERT O. 
on Birdeye

4 years ago

The whole process was very simple. 

Phillip S.'s profile image
Phillip S. 
on Birdeye

4 years ago

had to sign documents to close 4 times  

Toni P.'s profile image
Toni P. 
on Birdeye

4 years ago

Better communication and return calls/emails. I spoke to at least 8 agents when I called in for help. I only spoke with Maranda and that was just before my closing. Also, I felt PennyMac did not take my protest that my appraisal was incorrect. There was a photo included in the appraisal and was not of my home. I reported that on 10 June. No one followed up to correct it. That almost caused the closing date to push into July. The agents stated to me “ that will not impact the appraisal value”. 

WHITNEY C.'s profile image
WHITNEY C. 
on Birdeye

4 years ago

The experience was simple and easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.