PENNYMAC

Jason Mac L. 

on Birdeye

6 years ago

We were very satisfied with our experience at Penny Mac 

DOUGLAS F. 

on Birdeye

6 years ago

Pennymac did not communicate very often. When they did, they said everything was on track. Pennymac did not indicate there were issues until a week after the loan was supposed to close. I felt there was a disconnect through the entire process. 

Cynthia Prospers B. 

on Birdeye

6 years ago

My closing date was rescheduled to the following week as a result of the loan cost readjustment which resulted in a lower monthly payment. PennyMac was fast in obtaining another signing agent when the original one wan not available. 

DONALD C. 

on Birdeye

6 years ago

Better communication and follow-up. 

Jose Delgado C. 

on Birdeye

6 years ago

I’m happy with the experience with PennyMac all the process went very smooth, I had a great experience with my mortgage officer. 

FELIPE R. 

on Birdeye

6 years ago

Thank you very much 

SANTOS Nieto J. 

on Birdeye

6 years ago

Great service! I received status of my loan frequently and didn’t have to call for an update. 

Thomas L. 

on Birdeye

6 years ago

I submitted several copies of the same documents and kept receiving requests for those documents. Underwriter and closing was just an awful experience, I'm sure there is an entire write up of that. 

KIMBERLY W. 

on Birdeye

6 years ago

Xavier was very professional and a pleasure to work with! He kept us informed either by phone or email quite frequently! Thank you Xavier for making our refinancing go smoothly! God bless you!