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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Still waiting on a phone call from Sr. management to explain my concerns and how dissatisfied I was with the process. This is my 2nd and last request.
The communication on Blen’s part was very poor. I received a closing disclosure on the 24th indicating a closing date of 7/1/20. The closing was always scheduled for 6/26 and unbeknownst to me it gets changed without even notification to me. If it wasn’t for the efforts of Kristen Griffin and Teresa Henry my closing would not have happened on the 26th which would have created a huge financial impacts for myself and the sellers. Kristen did a fantastic job!
Employees were accommodating
It was a relatively simple and straightforward process.
The loan went through in a timely manner. There was plenty of communication to get the loan completed.
Very professional and answered any questions we had!
No surprises
Jacob and the team were a pleasure and able to answer all questions promptly
The only complaint I have is how accessible agents are. There seems to be a process just to be able to speak to someone or get a reply back to an email. That being said, I understand that PennyMac is a large company with many clients so there has to be some sort of barrier to entry. Great job otherwise!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.