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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My closing date was rescheduled to the following week as a result of the loan cost readjustment which resulted in a lower monthly payment. PennyMac was fast in obtaining another signing agent when the original one wan not available.
We never really felt lost through the process. My husband was at work for 4 weeks during the process, and Robert made sure that I was able to handle the process in his absence. Once my husband returned from work, he was able to handle the closure. These are difficult times; thanks for making this easier!
I’m happy with the experience with PennyMac all the process went very smooth, I had a great experience with my mortgage officer.
Great service! I received status of my loan frequently and didn’t have to call for an update.
No communication. Impossible to get in contact. Rude, uncaring and unhelpful loan processor. I didn’t receive some of the documents that were required to be sent to me. The list goes on...
I’m giving 5 star rate for the people who help me processed my loan.
More communication, professionalism, responsibility, etc......Horrible experience, very disappointed.
I do not receive any communication from Jordan Smith. And I had to continually reach out for loan status and updates.
Being an existing customer, I didn’t expect the closing to take over 2 months. I had to provide repeat documents due to the time it took.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.