This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
No
Overall the experience was fairly easy and quick during a time where a majority of us our working from home which can be challenging.
Excellent customer service!
COVID-19 causes a brief delay and follow up documents were requested twice but the overall experience was great. The entire process was completed faster than advises at the beginning.
My loan process has failed and has taken way to long. I got an email from Blen once and never heard from her again. I am now working with another new person. The duration that this loan is taking is unacceptable. The only reason I am sticking with it is because I would like both of my loans to be with the same lender for ease.
Whole process was surprisingly fast. Website was very informative giving you the documents needed, how to upload it and the current status of process. Email response was slow but maybe that had tondo with time difference btn east and west coast. Overall, great and awesome experience. Thanks
Marley stopped answering emails or returning any of my calls. Very unprofessional. If I had any questions I had to back to my loan processor for help because she stop responding. John Farley was very helpful and took time to answer any questions I had.
Great experience all around.
PennyMac made it painless.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.