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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions
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Overall the experience was fairly easy and quick during a time where a majority of us our working from home which can be challenging.
Excellent customer service!
Initial approval had me saving $115/month and getting $200+ at closing. These figures were supposed to be "locked in". When given the closing disclosure, the amounts had changed to saving $55/month and getting $330 at closing. Explanation was my property taxes had doubled. Final documents had me saving $50/month and owing $54 at closing. Very disappointing to not get the "locked in" figures initially promised. BAIT AND SWITCH?!?
to slow.
Thank you for your service! I love that you are there from the first payment to the last payment! You never sell my loan!
Marley stopped answering emails or returning any of my calls. Very unprofessional. If I had any questions I had to back to my loan processor for help because she stop responding. John Farley was very helpful and took time to answer any questions I had.
Easy and quick process with feedback along the way
I was overwhelmed at the notion of refinancing, but it couldn't have been easier. Everything just moved right along and got finished in a timely manner.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.