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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Charles C.'s profile image
Charles C. 
on Birdeye

4 years ago

I do not appreciate being forced to post something on social media so I’ll not give any review. 

ZACHARY D.'s profile image
ZACHARY D. 
on Birdeye

4 years ago

Great lending company to work with! 

ERIC J.'s profile image
ERIC J. 
on Birdeye

4 years ago

Courteous knowledgeable and fun to work with! 

JEFFREY N.'s profile image
JEFFREY N. 
on Birdeye

4 years ago

Great work! 

ERICH W.'s profile image
ERICH W. 
on Birdeye

4 years ago

I had a very pleasant experience with PennyMac through the process of refinancing my home 

JOHN F.'s profile image
JOHN F. 
on Birdeye

4 years ago

This was a straight forward, no cash out refinance of an existing long term customer with excellent credit, income and loan to value. What should have taken 30 days or less took close to 60. Documents were requested more than once and sporadically throughout the process. Contact people changed throughout the loan process. Overall it was a very inefficient process that took so long that rates went down in the interim and I was never offered the lower rate. 

Monique S.'s profile image
Monique S. 
on Birdeye

4 years ago

The process was fast and easy. Great customer service! 

VIRON T.'s profile image
VIRON T. 
on Birdeye

4 years ago

From start to end the whole team was great and responsive with our questions and concerns. 

Joseph C.'s profile image
Joseph C. 
on Birdeye

4 years ago

Covid 19 along with my particular circumstance created a challenge with communication, even though a system was developed and the Refi process was a success. Thank You 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.