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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I'm sure it was due highly to Covid but it took 5+ days to get a response back on any questions I had. The document portal is not at all intuitive. It was not clear where to upload documents. My loan representative had quoted me a certain amount of cash due back at closing but all my paperwork had a different amount on it. I'm just *hoping* that everything comes through as we were quoted in person and not by what we signed. This whole process was frustrating and difficult... I have more 2 say..
Smooth process from start to finish.
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Quick and easy refinancing experience!
From Start to Finish could not have been better. Awesome job guys!!!!
Be more prompt. Call and explain things to people. Keep people up on what’s going on. This was an OK experience not a good one. They lagged and didn’t inform me during the lag time of what was going on keeping me in limbo. I did not appreciate this. They also swore that they couldn’t lower my interest-rate anymore because it was a VA loan but the interest rate had dropped 0% and I would’ve like that looked into. For interactions!
I appreciate how seamless refinancing our home was. The PennyMac team of professionals were all very informative especially Sharon Sidhu who went above and beyond to keep us informed and on schedule. Thank you again for a pleasant experience.
Had too many people from PennyMac involved. Believe I got emails from at least 4 different people. Also took a long time to underwrite then was asked to close immediately or my lock might expire.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.