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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
PennyMac, Elizabeth Estrada and team were great. The Title Company was very poor on delivery and scheduling. They missed scheduled appointments. They would call after the scheduled time to reschedule. The closer was rude and very pushy. Did not have or offer to wear groves or mask. During the final closing he keeps licking his fingers to flip the paper before giving it to us to sign. The delay in signing adds cost to the loan in the amount of the final check, to us, , at closing day.
I have been with PennyMac for a long time , almost 7 years. I enjoy their business, greatly!
she is great, give her a raise. she is professional and friendly.
Great service
At the very beginning TJ Anderson spent time with me and setup everything that was needed for the process in one day. The rest was to send additional documents. Ms Ashly was communicating to me all that was needed, immediately answering all my questions, clearly explained what documents were needed. It was especially important at the time where all people work from home and are hard to reach.
Low rate , courteous service
Vonnye was excellent to work with!
Read my yelp review..I've bought 5 homes and refinanced twice and this has been by far the worst experience of our mortgage experiences. The worst communications ever, never had documents ahead of time, closing costs were not what we were told, did not get 20k that we asked for and were told we were getting, email communication was form statements no personal communications. Many of our friends suggested not too go with penny Mac but we believed in Monica and felt good with her.
I love the great service that the penny mac team bring to the table. They are great. tony
PENNYMAC has a 4.4 star rating with 6,782 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.