PENNYMAC

ANDREW Howell J. 

on Birdeye

6 years ago

I received weekly updates from Aida Garcia for the loan process. Those updates were very helpful to me. Everyone I dealt with at PennyMac was professional and helpful. Thank you ! 

JEFFREY K. 

on Birdeye

6 years ago

There was miscommunication about closing date and next payment, and I was not given the same info twice. 

Donald B. 

on Birdeye

6 years ago

L 

George J. 

on Birdeye

6 years ago

Process was easy and quick. 

WOODY POWELL J. 

on Birdeye

6 years ago

Overall closing process was outstanding. There was minor confusion on pre closing amount due at closing versus the actual due at closing. 

Thomas T. 

on Birdeye

6 years ago

Great experience from start to finish! The process was explained very well at the beginning, and seamless throughout, all the way to closing. I received calls while waiting for the process several times by Jacob just to check on me and update me where the process was, and expectations to when closing would be. Closing was on time and simple! 100% would recommend Penny Mac to use for refinancing or financing! Top notch lender!! 

Timothy R. 

on Birdeye

6 years ago

Sharon was amazing! 

FERNANDO N. 

on Birdeye

6 years ago

Better communication. Notary appointment was cancelled, I had to cal. PennyMac to find out why the notary never showed up. The turn around time for a reply on emails were too long. 

KENNETH D. 

on Birdeye

6 years ago

The whole process was excellent! Blen was professional, knowledgeable, and very personable. Everything went so smoothly, all questions were promptly addressed, and I was kept in the loop throughout. I would highly recommend PennyMac to anyone considering refinancing.