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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Felicia D.'s profile image
Felicia D. 
on Birdeye

4 years ago

I was updated throughout the process and everything occurred in a timely fashion 

Jorge A.'s profile image
Jorge A. 
on Birdeye

4 years ago

Just thinking of the term “ Refinancing “ would give me a headache. But two PennyMac Representatives by the names of Benjamin Wharton ( Loan Officer ) and Ashley Tolliver ( Home Lían Specialist ) the process was quick and easy. In about one hour Benjamin explained the process of Refinancing my Mortgage and filled out all the docs. Needed. Ashley called me shortly after and introduce her self and walked me through the final steps. I want to give a special Thank You to both of them and PennyMac.. 

Donald B.'s profile image
Donald B. 
on Birdeye

4 years ago

L 

Jose G.'s profile image
Jose G. 
on Birdeye

4 years ago

thanks! 

George J.'s profile image
George J. 
on Birdeye

4 years ago

Process was easy and quick. 

WOODY POWELL J.'s profile image
WOODY POWELL J. 
on Birdeye

4 years ago

Overall closing process was outstanding. There was minor confusion on pre closing amount due at closing versus the actual due at closing. 

Thomas T.'s profile image
Thomas T. 
on Birdeye

4 years ago

Great experience from start to finish! The process was explained very well at the beginning, and seamless throughout, all the way to closing. I received calls while waiting for the process several times by Jacob just to check on me and update me where the process was, and expectations to when closing would be. Closing was on time and simple! 100% would recommend Penny Mac to use for refinancing or financing! Top notch lender!! 

Timothy R.'s profile image
Timothy R. 
on Birdeye

4 years ago

Sharon was amazing!  

FERNANDO N.'s profile image
FERNANDO N. 
on Birdeye

4 years ago

Better communication. Notary appointment was cancelled, I had to cal. PennyMac to find out why the notary never showed up. The turn around time for a reply on emails were too long. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.