PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
Select a rating
Phillip H.'s profile image
Phillip H. 
on Birdeye

4 years ago

Great experience. 

WILLIAM Moustis J.'s profile image
WILLIAM Moustis J. 
on Birdeye

4 years ago

The whole process and communication went smoother than I anticipated and would recommend you to anyone looking to obtain a new mortgage. 

HELEN E.'s profile image
HELEN E. 
on Birdeye

4 years ago

Very professional. I loved the weekly email and phone call for updates while our loan was processing. That was a unique experience and I loved it. 

Mark M.'s profile image
Mark M. 
on Birdeye

4 years ago

Better communication on closing schedule. Was told I was getting a mobile notary but actually didn't so I missed my appointment with the closing company. 

JONATHAN W.'s profile image
JONATHAN W. 
on Birdeye

4 years ago

Things that were said were not done, then when I questioned them about it, they said that they were to busy. The three hour time difference was a problem, they would call at bad times. I tried to call and sent an email to talk to someone a day or two before closing and no one called. I was told on a separate occasion that someone would call me the day after I closed and it never happened. Over all I would say that they don’t care about the person just getting the money. 

JOSE De Jesus M.'s profile image
JOSE De Jesus M. 
on Birdeye

4 years ago

I very confident whit all the process that PENNY Mac make on my refi Nance on my property thank you for your help on everything that you make for this process. 

Sergio L.'s profile image
Sergio L. 
on Birdeye

4 years ago

PennyMac was great! 

Justin V.'s profile image
Justin V. 
on Birdeye

4 years ago

Very happy with the entire refinance process. 

DANIEL P.'s profile image
DANIEL P. 
on Birdeye

4 years ago

This was one of the easiest loan process ever! They had an answer for every question and took care of everything! I would recommend Penny Mac to anyone looking for a home loan! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.