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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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BYRON B.'s profile image
BYRON B. 
5 years ago

great. 

LEWIS MARION J.'s profile image
LEWIS MARION J. 
5 years ago

It was a good experience 

CASSANDRA C.'s profile image
CASSANDRA C. 
5 years ago

Chris was amazing at making sure I understood everything about the loan, and made himself available for any questions I had even after his job was done! 

Aditya L.'s profile image
Aditya L. 
5 years ago

Chris Franklin was very knowledgeable and went out of his way to explain the various loan terms and options to me. This helped me make an informed decision during the loan refinancing process. Thanks! 

ROBERT S.'s profile image
ROBERT S. 
5 years ago

I had to go to a competitor to get fees waived, then you guys waived the some of the fees so I stayed with penny mac. I also contacted the VA they told me to walk away from penny mac because they were taking advantage of me with all those fees, you don't do that to a veteran. Very disappointed in the service. 

Kristin M.'s profile image
Kristin M. 
5 years ago

My loan officer was very informative, though we only really communicated once (the first day I initiated my inquiry), we were on the phone for a few hours and he researched all outlets to make sure I was getting the best deal for my refinance. Going through a loan process is never fun and can be very time consuming from the phone calls and document gathering, to talking to several different people throughout the process, I found the process mostly painless. 

GREGORY B.'s profile image
GREGORY B. 
5 years ago

Glad it's over 

ERIC V.'s profile image
ERIC V. 
5 years ago

Easy and straightforward from start to finish 

CHRISTOPHER S.'s profile image
CHRISTOPHER S. 
5 years ago

Penny Mac did what we set out to do, 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.