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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Communication POOR Information POOR Feedback. POOR Same information requested several times Information I received- NOT CORRECT Closing dates not even close I was not at all happy with Charles or Glen and had to get supervisors invoked several times
It was a good experience
Chris was amazing at making sure I understood everything about the loan, and made himself available for any questions I had even after his job was done!
Chris Franklin was very knowledgeable and went out of his way to explain the various loan terms and options to me. This helped me make an informed decision during the loan refinancing process. Thanks!
I had to go to a competitor to get fees waived, then you guys waived the some of the fees so I stayed with penny mac. I also contacted the VA they told me to walk away from penny mac because they were taking advantage of me with all those fees, you don't do that to a veteran. Very disappointed in the service.
My loan officer was very informative, though we only really communicated once (the first day I initiated my inquiry), we were on the phone for a few hours and he researched all outlets to make sure I was getting the best deal for my refinance. Going through a loan process is never fun and can be very time consuming from the phone calls and document gathering, to talking to several different people throughout the process, I found the process mostly painless.
Glad it's over
Easy and straightforward from start to finish
Penny Mac did what we set out to do,
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.