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PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,128 reviews
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John T.'s profile image
John T. 
4 years ago

All calls were returned quickly in a friendly, professional style 

Ilona C.'s profile image
Ilona C. 
4 years ago

Great experience, very professional and knowledgeable 

Julia U.'s profile image
Julia U. 
4 years ago

I was also very much helped by Travis. He was great! 

Vicky B.'s profile image
Vicky B. 
4 years ago

My husband did most of communication. I appreciated you having someone come to our home to sign papers. Only thing I would change is the links you use to import documents, doesn't seem to be very user friendly, but we were able to fax. 

DUSTIN H.'s profile image
DUSTIN H. 
4 years ago

I felt closing costs were very high. A lot of fees with additional cost to pay previous loan off. Seemed like it kept getting higher and higher. $7k+ by the end. 

Shanda P.'s profile image
Shanda P. 
4 years ago

Thank you for an easy process 

Jacob A.'s profile image
Jacob A. 
4 years ago

My experience with Pennymac far exceeded the service I’ve received with previous financial service providers. 

Karen G.'s profile image
Karen G. 
4 years ago

Nicholas and my experience with Pennymac was great and I got an excellent rate. 

Earl Orth I.'s profile image
Earl Orth I. 
4 years ago

Well first, the closing cost ended up being double what I was told in the beginning, so that was a little disappointing. I was expect it to be around what I was told, especially because my previous mortgage was with you. Secondly, it was frustrating when you are asked for documents and they are sent right away but then you keep getting emails about documents needed. I would have to call and the answer was, oh its ok, that is because its a different department, we have what we need, you are good. it happened several times and... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,128 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.