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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very smooth transaction.
Pennymac worked hard to get everything done for my closing. It came down to the last minute but they made it happen & we closed on time.
I use Penny Mac to buy my new house because they already were the mortgage company for the house I owned previously. I new it was a company I could trust. I’m surprised by how easy and efficient the whole process was. Closing was a breeze. I’m recommending them to all my friends.
Process was quick and painless
The whole process was quick and simple. Everyone I spoke with was courteous,polite and professional. Great experience! Thank you PennyMac!
Ceista was really great, but she was the last of a seeming long-line of loan processors. I applied for this loan (as an existing Penny Mac customer and at Penny Mac's own urging) in July and it closed in December. Unacceptable. I've re-fi'd in the past on at least a dozen occasions and this was clearly the most tortuous. The only reason I didn't go somewhere else was because of abject stubbornness. Ceista did a great job once she took over, but my negative view was cemented by then.
Everything went very smoothly. I was kept up to date with what I had to do and what steps were coming. The closing was great.
Great experience overall. Docs requested twice were simply because they were not uploaded into correct folder - probably by me. But it all worked out. Daniel and Justen did a great job.
Probably what most affected the negative side of my review was that I was told in both emails and in my closing that I would have no payments on mortgage in December or January. Sure enough, December PennyMac sucked a payment out of my checking account. The reason I stayed with PennyMac is I felt there would be good communication between the two mortgages, since it is the same company. Either PennyMac has terrible communication within the company or I was grossly misinformed or it wasn't expl
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,128 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.