This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very smooth transaction.
I use Penny Mac to buy my new house because they already were the mortgage company for the house I owned previously. I new it was a company I could trust. I’m surprised by how easy and efficient the whole process was. Closing was a breeze. I’m recommending them to all my friends.
Process was quick and painless
The whole process was quick and simple. Everyone I spoke with was courteous,polite and professional. Great experience! Thank you PennyMac!
Ceista was really great, but she was the last of a seeming long-line of loan processors. I applied for this loan (as an existing Penny Mac customer and at Penny Mac's own urging) in July and it closed in December. Unacceptable. I've re-fi'd in the past on at least a dozen occasions and this was clearly the most tortuous. The only reason I didn't go somewhere else was because of abject stubbornness. Ceista did a great job once she took over, but my negative view was cemented by then.
Thank you. Great service, great results.
Everything went very smoothly. I was kept up to date with what I had to do and what steps were coming. The closing was great.
Our closing was delayed three or four times. Three separate notary officials called and said they did not have our documents on the days of our appointments. The notary finally showed up without a mask, only a face shield. I only found out later that this is "not" proper protocol. I also found out during our signing that we were buying down the interest rate (paying for points?). The doc packet left for us has information cut off the bottom of pages. Ms. Gladney was kind and showed concern. How
Tommy Palacios, our loan officer was the highlight of my experience. Responded within minutes, was informative, clear, and super helpful always.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,125 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.