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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From beginning to end I have great customer service from my loan team. I had constant communication from them. They ensured all my questions were answered and followed up to ensure everything was done in a prompt manner! I am extremely please with their professionalism and all the help they provided!
Lori, made my experience. Always there for me through this process
Ceista Johnson was GREAT and helped me go through it...if it was not for her I would have gone somewhere else.
Dealing with PennyMac for our refinance was amazingly seamless! Closed within 5 weeks! Both Jane and Tsia were awesome to deal with! Highly recommend PennyMac for your Mortgage and Refinance lender!
The whole process was very good from start to finish, except the communication of PennyMacs inability to close early when requested. I asked several times, as did my agent and the Title company. I was never given a straight answer on the inability to move the closing date sooner. I closed on my home sale early with a VA loan and this, instead of helping as I thought, made us homeless for 10 days during the holidays waiting for our loan to fund. Going forward I know and would use Penny Mac again
It’d be nice if someone answered the phone when I call. Someone also could of let the attorney know when the closing was instead of the day before.
Good job
Na
My only complaint is that we waited all day fie the Notary. We were supposed to close in early afternoonand did not close until about 8:00 pm.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,115 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.