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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Customer service is pretty terrible. It’s impossible to contact someone promptly. Also, Joya was terrible. She took awhile to return my calls and scheduled my closing on the wrong day. She also called me to schedule closing then called again the next day, not realizing my closing had been scheduled prior (by her).
Everything went as stated and closed ahead of schedule.
awesome experience!
Easy mortgage and refinancing process. I'd recommend PennyMac and will reach out if/when we purchase another house.
Fantastic!
The time frame it took to close was longer than expected. I also provided some requested documents more than once.
The level of communication and speed of the closing.
Brandon was just pleasant and a good communicator, which are the main things you want and need in a process like this.
Great experience, start to finish.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,128 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.