PENNYMAC

Thomas W. 

on Birdeye

5 years ago

Was a great experience, glad I stayed with pennymac for my loan needs 

CHRISTOPHER H. 

on Birdeye

5 years ago

PennyMac has been understanding and professional in all our experiences with them. Their policies and customer service are geared towards serving the customer instead of creating "gotcha" situations. Very impressed overall. 

Sandra B. 

on Birdeye

5 years ago

The process was easy. Documents had been sent numerous times without being added. Other than that, it was great 

Stephen T. 

on Birdeye

5 years ago

Christine was absolutely a pleasure to work with. She was always friendly and clear and showed a genuine concern to answer all of our questions 

Elena B. 

on Birdeye

5 years ago

Great experience and thank you so much! The process was very smooth and clear. 

Brandon J. 

on Birdeye

5 years ago

My experience re-financing my home with PennyMac was a breeze! We were current borrowers from PennyMac and they made the process and closing so easy. They were prompt with communication about anything we needed to do. My agent, Ceista Johnson, called regularly to inform me of updates regarding my application. She was very helpful and would even call just to let us know everything was going smooth even if no information was needed on my part. She was fantastic to work with! Thank you! 

Jinny J. 

on Birdeye

5 years ago

Let's see, where to start. Firstly, Heather was great. She was super nice and responsive. However, I had about 6 different people who touched my loan and she was the only "good" one. There were so many problems with my loan I don't even have room here to go over it all here. 

Scott B. 

on Birdeye

5 years ago

Overall experience was excellent the only confusion was failure to recognize school tax being under the escrow account and after it was posed in a question. 

Cynthia B. 

on Birdeye

5 years ago

The team was quick, efficient, and met all expectations. It was an easy process for me and I appreciated how quickly it all went.