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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It couldn't be easier. Every time I called him, even he couldn't answer -cause of meetings or was on the phone with another customer- he was good returning my calls same day. I had many questions and he is very knowledgeable and I can tell he's a "peoples person", it was an easy process. Thank you
It took several communications to get our documents correct. Didn't seem to communicate between the loan officer and agent. We saw various scenarios given to us. The day we were to close we were not contacted that there will be a change in the Notary until after the initial time, person, therefore, we had to reschedule the closing the next day which required updated documents. It was a very annoying and didn't go very smoothly.
I thought the people I worked with directly were on top of things and able to get back to me quickly, but the loan did take an unusually long time.
Brandon was in constant communication and updated me without fail each Friday. I appreciated his patience and help at times where we had to walk through a number of documents online. Everything from initial estimates to final signing was smooth sailing.
Penny was able to process my loan application quickly and timely. The process for reviewing and accepting an appraisal appeal took a lot of time. Loan servicing has a bit to be desired as the systems Pennymac uses are a bit dated and aren’t able to accept partial payments.
I have dealt with several financial institutions as it relates to financing and refinancing. Considering the historically low-interest rates and the overwhelming amount of applications they must receive. I was thoroughly impressed with the communication, quick and painless closing process provided. Thanks, Nicholas and Pennymac.
Everyone I work with that Penny Mac was very professional give me very accurate information and worked quickly to do my refinance.It was a very smooth and easy process and I will recommend them to anyone
No!
The team was quick, efficient, and met all expectations. It was an easy process for me and I appreciated how quickly it all went.
PENNYMAC has a 4.5 star rating with 2,115 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.