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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I have dealt with several financial institutions as it relates to financing and refinancing. Considering the historically low-interest rates and the overwhelming amount of applications they must receive. I was thoroughly impressed with the communication, quick and painless closing process provided. Thanks, Nicholas and Pennymac.
Everyone I work with that Penny Mac was very professional give me very accurate information and worked quickly to do my refinance.It was a very smooth and easy process and I will recommend them to anyone
No!
Nick was exceptionally easy to work and communicate with. Because of my current work, I am not very available during business hours to talk or receive emails/texts. Nick easily accommodated and adjusted to my communications requirements. Thanks Nick!!
The level of professionalism and attention to detail demonstrated by the loan specialist made a big difference in providing excellent customer service.
The young lady came on time answered all our questions it was a pleasant experience .no problem
I wish that the whole process was better communicated. Maybe use you-tube to explain each step so that the consumer can learn about this and not be a passive agent to the whole thing. Too many moments of mystery and wonderment. I am glad to refinance but the whole experience was too far removed to understand. Yes the agents were friendly and all that but everything is fast and quick. I hope not to ever need to refinance again. I have mixed feelings about the whole experience.
Easy
Was a great experience to be honest was just a bit longer then I expected documents had to be resent numerous times but other then that for the most part went very good. Communication and convenience was the best part of this.
PENNYMAC has a 4.5 star rating with 2,125 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.