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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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JAMES P.'s profile image
JAMES P. 
4 years ago

I have dealt with several financial institutions as it relates to financing and refinancing. Considering the historically low-interest rates and the overwhelming amount of applications they must receive. I was thoroughly impressed with the communication, quick and painless closing process provided. Thanks, Nicholas and Pennymac. 

Geoffrey C.'s profile image
Geoffrey C. 
4 years ago

Everyone I work with that Penny Mac was very professional give me very accurate information and worked quickly to do my refinance.It was a very smooth and easy process and I will recommend them to anyone 

Peyton Cook J.'s profile image
Peyton Cook J. 
4 years ago

No! 

Jeffrey M.'s profile image
Jeffrey M. 
4 years ago

Nick was exceptionally easy to work and communicate with. Because of my current work, I am not very available during business hours to talk or receive emails/texts. Nick easily accommodated and adjusted to my communications requirements. Thanks Nick!!  

Revelation B.'s profile image
Revelation B. 
4 years ago

The level of professionalism and attention to detail demonstrated by the loan specialist made a big difference in providing excellent customer service. 

WINSTON M.'s profile image
WINSTON M. 
4 years ago

The young lady came on time answered all our questions it was a pleasant experience .no problem 

MARK J.'s profile image
MARK J. 
4 years ago

I wish that the whole process was better communicated. Maybe use you-tube to explain each step so that the consumer can learn about this and not be a passive agent to the whole thing. Too many moments of mystery and wonderment. I am glad to refinance but the whole experience was too far removed to understand. Yes the agents were friendly and all that but everything is fast and quick. I hope not to ever need to refinance again. I have mixed feelings about the whole experience. 

DEBORAH S.'s profile image
DEBORAH S. 
4 years ago

Easy 

Hugo P.'s profile image
Hugo P. 
4 years ago

Was a great experience to be honest was just a bit longer then I expected documents had to be resent numerous times but other then that for the most part went very good. Communication and convenience was the best part of this. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.