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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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JORGE AGUILAR J.'s profile image
JORGE AGUILAR J. 
on Birdeye

3 years ago

Overall, my experience was great! 

Chadwick H.'s profile image
Chadwick H. 
on Birdeye

3 years ago

My experience through the refinance process was excellent. I had never done it before and I had a lot of questions throughout it. Ceista Johnson was excellent to work with. All my questions and concerns were addressed immediately. She honestly made the whole process painless and it was a pleasure to work with her. She is second to none in my opinion. I have recently told several people about my experience and they too are now refinancing their mortgage with PennyMac. 

ALRANDOLPH L.'s profile image
ALRANDOLPH L. 
on Birdeye

3 years ago

Great experience! 

Herbert Sprague J.'s profile image
Herbert Sprague J. 
on Birdeye

3 years ago

Great job. 

Zachary R.'s profile image
Zachary R. 
on Birdeye

3 years ago

. 

Thomas W.'s profile image
Thomas W. 
on Birdeye

3 years ago

Was a great experience, glad I stayed with pennymac for my loan needs 

SHANON H.'s profile image
SHANON H. 
on Birdeye

3 years ago

The whole process was smoothly handled. The MAC team always kept us up to date, and we never had to wonder what was happening or what was supposed to happen next. 

CHRISTOPHER H.'s profile image
CHRISTOPHER H. 
on Birdeye

3 years ago

PennyMac has been understanding and professional in all our experiences with them. Their policies and customer service are geared towards serving the customer instead of creating "gotcha" situations. Very impressed overall. 

Sandra B.'s profile image
Sandra B. 
on Birdeye

3 years ago

The process was easy. Documents had been sent numerous times without being added. Other than that, it was great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.