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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Elizabeth and team were fantastic! I've already told many of my coworkers how awesome she and the team were, as well as how good our refi experience was and the fact that we got a better interest rate than even "New Day" offered us for our VA loan! Thanks PennyMac team!!
Ms Carolyn went above and beyond helping me throughout the entire process. I received prompt responses to emails, calls, and was able to close on my new home on time, which was a first for my realtor!
Fantastic!
Fast closing!
PennyMac was incredibly helpful, responsive, and diligent with ensuring that our purchase process went as smoothly as possible. Our loan team representative was always available when we needed her and made sure all paperwork and processes were completed in a timely manner. We would absolutely work with them again.
Better communication and loan status throughout process. Promises made by loan officer not followed through by processor, don’t ask for documents over and over again after already provided multiple times. Estimate was told would be highest, but was actually 3,000 more.
Overall, my experience was great!
Both Ceista and Naviz were truly very helpful from start to finish of this process. They were always there to answer and explain things and to guide me in the right direction. I really enjoyed working with both of them. Ceista is very friendly and always available. High marks for both!!
Weeks went by without communication. At one point we thought this process might be a scam because I could not get anyone to answer the phone or call me back. Phone numbers on recordings were incorrect. Disclosures and documents on line were repeatedly incorrect and had to be sent and signed again. Closing had to be done twice as the first had the wrong calculations. Additional money had to be collected. Honestly, I am glad this is finally finished but this was amateur refinance 101.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,130 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.