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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nick was exceptionally easy to work and communicate with. Because of my current work, I am not very available during business hours to talk or receive emails/texts. Nick easily accommodated and adjusted to my communications requirements. Thanks Nick!!
The level of professionalism and attention to detail demonstrated by the loan specialist made a big difference in providing excellent customer service.
The young lady came on time answered all our questions it was a pleasant experience .no problem
I wish that the whole process was better communicated. Maybe use you-tube to explain each step so that the consumer can learn about this and not be a passive agent to the whole thing. Too many moments of mystery and wonderment. I am glad to refinance but the whole experience was too far removed to understand. Yes the agents were friendly and all that but everything is fast and quick. I hope not to ever need to refinance again. I have mixed feelings about the whole experience.
Easy
Rhonda was great. The documents review was not great (getting the team to actually FULLY READ the documents was a challenge), but that was not Rhonda's fault. Due to this unnecessary back and forth on document review, the whole process took a few weeks longer than it should have.
Everything was great. You guys were ready the day you said you would be. Only thing that held it up was the buyers of my old house. Justin was great, only thing was there were too many calls from him, but im sure he was just following your communication policies.
Everyone was very good
Was a great experience to be honest was just a bit longer then I expected documents had to be resent numerous times but other then that for the most part went very good. Communication and convenience was the best part of this.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,115 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.