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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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Bria M.'s profile image
Bria M. 
4 years ago

Very smooth process and friendly employees. Gave different options and helped suggest the best options for me. I would definitely work with them as the process was seamless. 

ALEXANDER H.'s profile image
ALEXANDER H. 
4 years ago

Very easy refinance. 

Jeff S.'s profile image
Jeff S. 
4 years ago

Marked down didn't close when expected.. Its a busy time for mortgage loans right now so its understood why. Had a great experience with PennyMac team during process with communication about closing. Decided to stay with Pennymac after a bad run in with Quicken loans. Glad I stayed with the Mac 

BRENT B.'s profile image
BRENT B. 
4 years ago

Janette and PennyMac were easy to work with. 

JUSTIN E.'s profile image
JUSTIN E. 
4 years ago

Excellent and fast experience 

MAYNOR R.'s profile image
MAYNOR R. 
4 years ago

The whole process was very smooth and communication was just great Thank you 

LUIS L.'s profile image
LUIS L. 
4 years ago

Great experience 

Adam L.'s profile image
Adam L. 
4 years ago

- Filled out documents and then loan officer kept contacting me saying I needed to still fill them out. They finally realized the error was on the PennyMac side. - When paying the $100 application fee, they payment wouldn’t go through and PennyMac had to call me the next day to try again. - I was told you do rate matching. When I provided another loan estimate to match, you only did so with high closing costs and me paying discount points. - When I raised the issue with (reached text limit) 

SALVACION N.'s profile image
SALVACION N. 
4 years ago

not complicated fast results friendly team 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.