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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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BEN Van P.'s profile image
BEN Van P. 
on Birdeye

4 years ago

Na 

Ron S.'s profile image
Ron S. 
on Birdeye

4 years ago

No appraisal needed and the only documents required were my paystubs. Great experience. 

PHIL C.'s profile image
PHIL C. 
on Birdeye

4 years ago

This was a quick and painless refinance. Great communication and the portal was very easy to use. Highly recommended! 

Allan M.'s profile image
Allan M. 
on Birdeye

4 years ago

Everything went real smooth 

Randall Griffith J.'s profile image
Randall Griffith J. 
on Birdeye

4 years ago

My Loan Officer Nathan Riedel was excellent And Andrew Reta was helpful. The issues I had pertained to the Closing. My Loan was scheduled to close on 9-29-20 at 11:00AM. However My loan was delayed without warning. After making over 50 phone calls, leaving voicemails to my Ben Clifford and his managers, I finally received an email (no phone call) 3 hours after the scheduled closing. This caused major problems with many people and additional expenses for myself. The culpability lies with PMAC. 

PRADEEP G.'s profile image
PRADEEP G. 
on Birdeye

4 years ago

My experience with Penny Mac was great from the get go they showed me that they are able to match any offer that I get outside of that and they would work with me and they made sure that that did occur at the end of the course there were some hiccups but they were taken care of in a timely manner and the team do you showed me that they would meet my expectations which made the experience of great and I’m grateful that things worked out the way they did 

LOGAN B.'s profile image
LOGAN B. 
on Birdeye

4 years ago

I thought there was a $1200 loyalty credit, I was later told that was just a promotion. 

LEE S.'s profile image
LEE S. 
on Birdeye

4 years ago

The application process was efficient. 

Willie C.'s profile image
Willie C. 
on Birdeye

4 years ago

I was pleased with the services of Nicholas Myer and others that I spoke to in the beginning of the process. I am not an Attorney, however, to the best of may understanding all documents were submitted correctly and I have to have confidence in the process. The Notary gave me documents to sign and being a PennyMac client already, I feel confident that all documents were processed and submitted for signature in good faith. No surprise. Willie Carpenter 8134 Silverleaf Way , Sacramento, Ca. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.