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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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RACHEL E.'s profile image
RACHEL E. 
on Birdeye

4 years ago

This process was amazing, everyone I talked to and dealt with was friendly, professional and efficient. I love PennyMac and tell everyone how awesome they are! 

GEORGE C.'s profile image
GEORGE C. 
on Birdeye

4 years ago

Careful, accurate and timely service, 

Bradley B.'s profile image
Bradley B. 
on Birdeye

4 years ago

For the most part things went smoothly. I think the most frustrating part of the entire process was that the required cash to close changes about every week. I didn’t know how much money I had to come up with until after 5pm the night before closing. The estimates ranges from $8,800 to a $1,200+ credit. The final closing disclosure from Penny Mac did not match closing day at the Title office. This is an are for improvement. 

Dominic V.'s profile image
Dominic V. 
on Birdeye

4 years ago

The experience was timely and overall pleased 

RICHARD A.'s profile image
RICHARD A. 
on Birdeye

4 years ago

Our experience was very positive. 

JONAH L.'s profile image
JONAH L. 
on Birdeye

4 years ago

communication to the title company and the borrower in a timely manner. Loan officers to work together. Loan process to be very clear in their intention and the expectations. 

Thomas T.'s profile image
Thomas T. 
on Birdeye

4 years ago

Easy from start to finish 

Karlie I.'s profile image
Karlie I. 
on Birdeye

4 years ago

This was an absolutely horrible experience. In fact it may be one of the worst experiences I’ve ever had with any company. The gross incompetence was unbelievable. See notes on this file: Karlie Ilaria 

DAVID S.'s profile image
DAVID S. 
on Birdeye

4 years ago

The loan process with PennyMac was great. The loan team was professional, courteous, effective, and efficient. They did everything they said they would do and everything went according to the schedule provided. Cmmunication was clear and timely. I highly recommend the PennyMac loan team. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.