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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
5 Star
Justen Hunt was my loan processor and we had a nightmare with this guy. We were promised a guaranteed closing date and they fell short one whole day. From the start, we let Justen and PennyMac aware of our moving situation, that we are moving from CA to TX. After telling me that we were one whole day ahead two days prior to our promised closing date, Justen calls me the day before that we will not be signing at the time that was scheduled and will be 5 hours later and even that never happened.
Process was easy and fast!
It was great working with Ceista. She checked in each week to give us an update and was always available to answer questions. She made the process very simple and did a fantastic job!
We appreciated Ben and Ray getting us to close on time on time. Until they took over, we were getting so frustrated. Our Agent and I would text and leave voice voicemails with no prompt replies and were very concerned if we would make it to close on time. PennyMac needs to limit the number of people handling an account. We were told on several occasions that everything was complete, then another person would say something else was needed. We had never experienced this problem before.
Nothing to add
They were very friendly and patient with me. They e,plaines the process and answered all my questions
Communication and service were definitely excellent. Process does seem a bit faulty when a typo is found, since in the end the document still contained slight errors upon closing, but other than that it was good.
Great service.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,115 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.