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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The entire process was exceptional and transparent from start to finish. All my questions were addressed immediately and Daniel made sure before hanging up each call, to ask if he had answered all my questions and if he doesn't have the answer, he gets the answer and follow up the same day. He also thanked me for my service as a vet and made us feel like valued customers.
Christine was prompt and forthful and sincere.
it went very nice and fast
Have the documents correct the first time, not the 4th time. Close on the originally scheduled closing date.
Very thorough and fast
Title company requested the documents multiple times for closing a whole week prior to closing with no response. Once I found out that my loan processor was fired I was told that the Manager, Ray Maroki, would contact me that day but that never happened. I was left in the dark for a whole 24 hours. Ray contacted me day of closing and tried to make it right but didn’t. A lousy $281 credit doesn’t cover 3 days of hotel stays with pets among $169 for an additional month of storage unit rent.
It all went as smoothly as possible.
Carolyn Monson was great! She was caring and sympathetic to our situation and went the extra mile for us. Her combination of professional know how and caring heart was much appreciated.
We did not close on the expected date and the reason was not clearly communicated with us. Our team was unreachable and our email and phone requests were unanswered.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,125 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.