PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,128 reviews
Select a rating
Warren H.'s profile image
Warren H. 
5 years ago

Everything about the process was extremely easy and smooth. Received continual updates from Andrea as we moved through the process and any questions I had were properly answered. Overall it was a great experience. 

Michael B.'s profile image
Michael B. 
5 years ago

Communication was horrible towards the end of the process. Title company and I couldn’t reach anyone at PennyMac for days. Closing went past the original date set and we weren’t informed. 

Weston B.'s profile image
Weston B. 
5 years ago

Communication failed multiple occasions. 

CLARENCE Harris J.'s profile image
CLARENCE Harris J. 
5 years ago

This was so easy! Joya Lewis is the bomb! She made sure I knew where my application was every step of the way! She made this TOO EASY! 

Louis F.'s profile image
Louis F. 
5 years ago

Fast and accurate 

JOSEPH S.'s profile image
JOSEPH S. 
5 years ago

Knowledgeable and professional staff 

Robert Nielsen J.'s profile image
Robert Nielsen J. 
5 years ago

Jeannette and John Fayad were amazing. It was an absolutely flawless process. 

Richard P.'s profile image
Richard P. 
5 years ago

Carolyn was amazing. What an asset she is to your company. She was knowledgeable, quick to respond to our questions and super pleasant. We felt as is we had made a friend by the time we closed on our new home. 

STEVEN C.'s profile image
STEVEN C. 
5 years ago

I've financed, refinanced, bought, and sold many properties over the years and this was one of the easier transactions I have done. The ability to deliver all of the required documents electronically and then have a notary bring the closing documents to my home, made the process very easy. All of the PennyMac people were helpful and pleasant. Would not hesitate to use them again or recommend them to anyone. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,128 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.