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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went smooth, and brandon was awesome.
Ryan and the entire team made the process fast and very efficient. I knew what to expect when, and they stayed in contact the entire time.
Gina and Ryan were thorough from the beginning of the process. Gina communicated with weekly calls early on even if there was not much to update. While there were duplicate document requests which could have resulted in frustration, Gina researched the situation and resolved the issues quickly. The process took a little longer than expected but we understand there have been an overwhelming amount of loans and refinances to close. The closing process was organized and efficient.
Communication failed multiple occasions.
Communication wasn't timely. I had to call and follow up too often. Closing documents were incorrect and had to be changed. That said Gina was a pleasant person and her personality made me not totally lose it.
Fast and accurate
Jeannette and John Fayad were amazing. It was an absolutely flawless process.
There was a lot of miscommunications. Documents required that needed not be. The process took forever even though my past loan was with PennyMac. I had a great credit score as well as on time payments always to Penny MAC in the past. I felt like I was put through hoops. Anyway Brandon did his best to make it less frustrating for me. I’m happy it’s over n I’m grateful I qualified for my new rate.
Christine has been great for keeping me informed and taken care of. It's my first time re-financing my mortgage, and she was there every step of the way to ensure I submitted the right documents and feel confident about the entire transition. I really appreciate everything Christine has done for me, and I am very happy with my experience with PennyMac, thanks to Christine!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,126 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.