PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
Select a rating
Shani D.'s profile image
Shani D. 
on Birdeye

4 years ago

So Blessed to have been serviced by a great company & beautiful streamlined services. 

MARC B.'s profile image
MARC B. 
on Birdeye

4 years ago

I received timely updates on the progress of my loan application. The process was clearly explained to me and they followed the steps as outlined. The PennyMac Load Services team is a pleasure to work with from start to finish. 

Chad B.'s profile image
Chad B. 
on Birdeye

4 years ago

Gina was very helpful. She communicated clearly and frequently. She made the experience easy for me. 

Todd M.'s profile image
Todd M. 
on Birdeye

4 years ago

Everything was smooth, everyone was friendly, no complaints at all. 

YONG C.'s profile image
YONG C. 
on Birdeye

4 years ago

Gina provided a great support to me. Thank you! 

DAX E.'s profile image
DAX E. 
on Birdeye

4 years ago

Great experience. 

Kiara D.'s profile image
Kiara D. 
on Birdeye

4 years ago

Prior to closing day there were issues w/the online portal that delayed my already lengthy closing length by an additional four days. Also, portal issues required me & my loan specialist to spend hours finding a workaround f/me to receive a document for signature. Lastly, a few of the automatic emails sent out when a request for documents is added to the portal could provide more information on signature deadlines. I’d like to stress none of these issues were my loan specialist’s fault. 

DONALD H.'s profile image
DONALD H. 
on Birdeye

4 years ago

Very quick and Easy 

ROBERT D.'s profile image
ROBERT D. 
on Birdeye

4 years ago

Loan documents were originally messed up for first closings. I had to ask for it, however PennyMac did make it right by giving me a discount at closing. So at the end I was satisfied. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.