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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
So Blessed to have been serviced by a great company & beautiful streamlined services.
I received timely updates on the progress of my loan application. The process was clearly explained to me and they followed the steps as outlined. The PennyMac Load Services team is a pleasure to work with from start to finish.
Gina was very helpful. She communicated clearly and frequently. She made the experience easy for me.
Everything was smooth, everyone was friendly, no complaints at all.
Gina provided a great support to me. Thank you!
Great experience.
Prior to closing day there were issues w/the online portal that delayed my already lengthy closing length by an additional four days. Also, portal issues required me & my loan specialist to spend hours finding a workaround f/me to receive a document for signature. Lastly, a few of the automatic emails sent out when a request for documents is added to the portal could provide more information on signature deadlines. I’d like to stress none of these issues were my loan specialist’s fault.
Very quick and Easy
Loan documents were originally messed up for first closings. I had to ask for it, however PennyMac did make it right by giving me a discount at closing. So at the end I was satisfied.
PENNYMAC has a 4.5 star rating with 2,115 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.