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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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SAMANTHA C.'s profile image
SAMANTHA C. 
on Birdeye

4 years ago

Michael Kramer and Gina Merritt were very knowledgeable and professional from start to finish. I did not have any issues dealing with them. Gina was very polite, helpful and detailed with all my inquiries. She’s truly an asset to the company. Because of my positive experience with them I have recommended PennyMac to my friends and co-workers! 

Pepitta B.'s profile image
Pepitta B. 
on Birdeye

4 years ago

My experience was timely and and hassle free. The communication was great, I was advised of each step weekly. I couldn't have ask for a more streamlined process. Thanks so much. 

Victor D.'s profile image
Victor D. 
on Birdeye

4 years ago

The closing disclosure I received prior to the notary showing up at my door was not accurate. I found that $13500 was being withheld because of taxes. The first tax payment is not due until 11/15 20. I am not happy with my money being held for several months without being informed in advance. In addition I do not like giving over the use of my money for several months while I am charged interest calculated on a daily basis in the closing cost details. Also the title company claimed they were nev 

TAMMY A.'s profile image
TAMMY A. 
on Birdeye

4 years ago

Thank you very much for your support and expertise during my loan process 

Philip T.'s profile image
Philip T. 
on Birdeye

4 years ago

The ease of providing documentation and signatures quickly through the website 

David R.'s profile image
David R. 
on Birdeye

4 years ago

As first time home buyer I must say it was truly a great experience working with Pennymac team. They were in constant communication offering guidance and support on each step of the process from approval to closing, and were always available for questions. I highly recommend Pennymac for their services 

LAWRENCE E.'s profile image
LAWRENCE E. 
on Birdeye

4 years ago

Thank you for a great experience 

EBENEZER P.'s profile image
EBENEZER P. 
on Birdeye

4 years ago

Detailed explanation of the process and loan 

James Walker I.'s profile image
James Walker I. 
on Birdeye

4 years ago

Joya was very friendly and answered all of my questions and stayed in touch with me thru the entire process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.