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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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Charles D.'s profile image
Charles D. 
on Birdeye

4 years ago

Very smooth refi process! All PennyMac employees were very helpful and knowledgeable. 

Madelyn T.'s profile image
Madelyn T. 
on Birdeye

4 years ago

Positive and efficient experience. 

ANDREW B.'s profile image
ANDREW B. 
on Birdeye

4 years ago

Daniel was fantastic to work with. He was very efficient and knowledgeable. He really made the entire process easy as could be! 

NATASHIA P.'s profile image
NATASHIA P. 
on Birdeye

4 years ago

Very pleasant and easy to deal with. Took a very long time..and I had to send in documentation twice, but otherwise no problems at all. 

Roger C.'s profile image
Roger C. 
on Birdeye

4 years ago

The process for my refinance was so seem less and convenient. Everything was done remote/online. I especially liked the fact that the notary came to me. She was a pleasure to work with also. Thank you. 

John C.'s profile image
John C. 
on Birdeye

4 years ago

N/A 

RALPH J.'s profile image
RALPH J. 
on Birdeye

4 years ago

It was a great experience interacting with Triana and her team. Triana was well informed and professional. I know I probably was a little difficult to work with, but Triana was always available and always had the answer to my questions. She made me very comfortable with the transaction. Thank you very much. Ralph 

Lyndarryl C.'s profile image
Lyndarryl C. 
on Birdeye

4 years ago

Great process 

TOMMY F.'s profile image
TOMMY F. 
on Birdeye

4 years ago

I felt like the communication was excellent starting with my first contact to PennyMac to inquire about refinancing. I understood my tasks and PennyMac processed things on their end within a timely manner. Ryan was helpful in getting my flood insurance increased by his contact to my insurance agent and providing the information my agent needed to secure the increased coverage. I like doing business with PennyMac . 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.