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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy process and Ceista was very quick to help or answer any questions.
Dave and Jennifer were able to walk me through the process which made me feel like I was in good hands. They were able to overcome the limitations of their internal infrastructure and poorly designed software systems. Small glitches, but without Jennifer and Dave, the experience may not have been so great. Thanks!
I was a quick fast and easy process.
PennyMac was very competitive with their rate and my previous mortgage was through them. This gave me a sense of familiarity with them. They called me often to keep me up to date with anything they needed or where they were at in the process and I was never guessing throughout the whole process. They also keep loans in house!
Very easy and painless
Sharyl Freeby was very considerate and a professional. The loan process and underwriting was a nightmare. Clearly the left hand is not working with the right hand. I received a email from the president at 1am. The email was truly a computer generated email.
Christine was great to work with!
Working with Christine Perkins throughout the process was excellent. She was very attentive and answered any questions she could within 24 hours. Our loan officer, Adam Key, was the opposite. Although everything was completed during the expected timeline, I did not hear from him after July 31st despite multiple emails and phone calls requesting information and asking many questions I had. If it weren’t for the attentiveness of Christine, I would have likely switched to another lender.
The people were great! Arin and Lori were very pleasant and encouraging to work with, which I really appreciated. I felt like I had a team on my side which was reassuring and made the difference.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,130 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.