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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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Thomas D.'s profile image
Thomas D. 
4 years ago

Easy process and Ceista was very quick to help or answer any questions. 

Scott S.'s profile image
Scott S. 
4 years ago

Dave and Jennifer were able to walk me through the process which made me feel like I was in good hands. They were able to overcome the limitations of their internal infrastructure and poorly designed software systems. Small glitches, but without Jennifer and Dave, the experience may not have been so great. Thanks! 

PETERSON P.'s profile image
PETERSON P. 
4 years ago

I was a quick fast and easy process. 

Gregory Phillips J.'s profile image
Gregory Phillips J. 
4 years ago

Very easy and painless 

Elander Lewis I.'s profile image
Elander Lewis I. 
4 years ago

Sharyl Freeby was very considerate and a professional. The loan process and underwriting was a nightmare. Clearly the left hand is not working with the right hand. I received a email from the president at 1am. The email was truly a computer generated email. 

Esther M.'s profile image
Esther M. 
4 years ago

Jeanette and Jeffrey were amazing. They worked with my busy schedule and explained every step of the refinance process in detail. They looked out for the best possible deal. Extremely professional. Answer every call and email promptly and always went out of their way to help me . I am extremely satisfied with how it all went and recommend her to my friends that are in the process of buying a home as well . Thank you for making this important step such a wonderful experience. 

MICHAEL B.'s profile image
MICHAEL B. 
4 years ago

Heather is amazing! She's a consummate pro, a total pleasure to work with, and she made a complex process easy. She held my hand at every step of the way and ALWAYS answered my calls. I don't recall ever having to leave her a voice mail. She knew all the answers and if there was something she didn't know, she found out that day. More than that, she made me feel that my business was important to PennyMac and her personally. Thank you Heather for being awesome! 

Reid M.'s profile image
Reid M. 
4 years ago

Christine was great to work with! 

Tonya R.'s profile image
Tonya R. 
4 years ago

Angey, Nicholas and A.J. are wonderful to work with. I appreciate all the time they took to make sure I understood everything. It was a very smooth process. Thank you, PennyMac! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.