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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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Katelyn R.'s profile image
Katelyn R. 
4 years ago

Very easy process and closed quickly. 

Cathlynn C.'s profile image
Cathlynn C. 
4 years ago

Janette Matthews was a very helpful and professional throughout my experience! She always responded to my concerns within one business day and often times sooner! Prior to her taking over my account through this process, I was given false information by the person who initially met with me telephonically Kenney in the beginning of this process. 

Donald M.'s profile image
Donald M. 
4 years ago

Overall, the transaction went smoothly. 

Rita B.'s profile image
Rita B. 
4 years ago

My work with Ceista Johnson and Nick Berg was fantastic and very professional. Ceista made it a point to have our loan settled before my vacation dates . She diligently worked to to resolve an issue that was a burp in finalizing the final step. It was a smooth transition once it was resolved, loved having everything handled right a my front door. Thank you Team PennyMac. 

Sandra G.'s profile image
Sandra G. 
4 years ago

Application process went smooth and no hassle. Communication was clear and my loan officer was great! 

MICHELLE M.'s profile image
MICHELLE M. 
4 years ago

Lori and Quintrell were beyond helpful in making this process easy. They were helpful in answering questions and responded quickly to make sure I had the answers I needed to move forward. Thank you for your patience throughout the process. 

WILLIAM B.'s profile image
WILLIAM B. 
4 years ago

The process was easy and fast. The entire team was totally professional and quick with responding! 

Bernard N.'s profile image
Bernard N. 
4 years ago

Tami and Pia were great! 

ROBERT K.'s profile image
ROBERT K. 
4 years ago

From the outset, the service that was received was exemplary. All of my questions about the process as well as any concerns were addressed quickly and more importantly accurately. This is how customer service is done! Thank you for a painless experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.