PENNYMAC

Katelyn R. 

on Birdeye

5 years ago

Very easy process and closed quickly. 

Cathlynn C. 

on Birdeye

5 years ago

Janette Matthews was a very helpful and professional throughout my experience! She always responded to my concerns within one business day and often times sooner! Prior to her taking over my account through this process, I was given false information by the person who initially met with me telephonically Kenney in the beginning of this process. 

Donald M. 

on Birdeye

5 years ago

Overall, the transaction went smoothly. 

Rita B. 

on Birdeye

5 years ago

My work with Ceista Johnson and Nick Berg was fantastic and very professional. Ceista made it a point to have our loan settled before my vacation dates . She diligently worked to to resolve an issue that was a burp in finalizing the final step. It was a smooth transition once it was resolved, loved having everything handled right a my front door. Thank you Team PennyMac. 

Sandra G. 

on Birdeye

5 years ago

Application process went smooth and no hassle. Communication was clear and my loan officer was great! 

WILLIAM B. 

on Birdeye

5 years ago

The process was easy and fast. The entire team was totally professional and quick with responding! 

Bernard N. 

on Birdeye

5 years ago

Tami and Pia were great! 

Dyan R. 

on Birdeye

5 years ago

Fast, accurate and polite service from all communication with Penny Mac people. A++ 

Dawn I. 

on Birdeye

5 years ago

From the time I called Penny Mac and initiated a refinance loan I was treated with courtesy and respect. Not only with my time but with all of my questions I have asked( there were a lot of questions) . I always felt that the Penny Mac team were behind me 100%.