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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Always needed updated doccuments. When we asked if the documention was sufficient we were told yes, but the process was so long, you kept asking for more and updated docuents.
Communication was key during our refinance. Thank you for the amazing service!
A very good experience. Available to help when needed
I understand that the mortgage industry is very busy, but our application was close to 60 days active. Then when Gina was reassigned to our case, it all move to completion very quickly. Thanx Gina!
There was barely any communication throughout the process. I had to call, email, chase several times then received a different answer from each person I got on the phone. Everyone was nice, the loan rep was very nice. I had noidea when docs were drawn. A notary called me which was great. No one told me my loan funded, no one. I had to call escrow and they were never told from pennymac and it funded 3 days prior, wow! I know everyone busy, but so no excuse.
Eric the original loan officer, and Nicholas, the processor, were FANTASTIC to work with. I contacted PennyMac after I started to refinance with my employer. I would received substantial savings to refinance with them, but it did not take too long to understand that they didn't know what they were doing. And - the process for the same loan would have taken months! The only fly in the ointment was the title company and negotiating closing. They missed the first closing and had to reschedule!
Everything was easy and painless. Highly recommended
Thanks
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,125 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.