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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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Agnieszka D.'s profile image
Agnieszka D. 
on Birdeye

4 years ago

n/a 

ROBERT C.'s profile image
ROBERT C. 
on Birdeye

4 years ago

Lori was awesome!!! 

JAMES B.'s profile image
JAMES B. 
on Birdeye

4 years ago

Received emails update Spoke and covered closing cost estimate 

Kyle D.'s profile image
Kyle D. 
on Birdeye

4 years ago

2nd home I have closed with PennyMac and they are always quick and pleasent to work with. You always have a person that is your point of contact and make sure your happy throughout the process. They are very transparent and easily reachable. 

Thomas P.'s profile image
Thomas P. 
on Birdeye

4 years ago

Always needed updated doccuments. When we asked if the documention was sufficient we were told yes, but the process was so long, you kept asking for more and updated docuents. 

Hillary L.'s profile image
Hillary L. 
on Birdeye

4 years ago

Smooth and easy process! 

PEACHES S.'s profile image
PEACHES S. 
on Birdeye

4 years ago

Communication was key during our refinance. Thank you for the amazing service! 

JUSTIN Q.'s profile image
JUSTIN Q. 
on Birdeye

4 years ago

Awesome! 

Robert M.'s profile image
Robert M. 
on Birdeye

4 years ago

There was barely any communication throughout the process. I had to call, email, chase several times then received a different answer from each person I got on the phone. Everyone was nice, the loan rep was very nice. I had noidea when docs were drawn. A notary called me which was great. No one told me my loan funded, no one. I had to call escrow and they were never told from pennymac and it funded 3 days prior, wow! I know everyone busy, but so no excuse. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.