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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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Dyan R.'s profile image
Dyan R. 
4 years ago

Fast, accurate and polite service from all communication with Penny Mac people. A++ 

Dawn I.'s profile image
Dawn I. 
4 years ago

From the time I called Penny Mac and initiated a refinance loan I was treated with courtesy and respect. Not only with my time but with all of my questions I have asked( there were a lot of questions) . I always felt that the Penny Mac team were behind me 100%. 

ITIEL F.'s profile image
ITIEL F. 
4 years ago

Communication was good. Closing was fairly quick. 

David G.'s profile image
David G. 
4 years ago

We've processed two loans with PM this year – I have been duly impressed with the quality of people and their competence all throughout both processes. Both times the initial person who helped qualify us was brilliant, engaging, and helpful, then, the person who guided us through the process was courteous, helpful, and prompt. When my initial mortgage was bought by PM back in 2015, I thought, who are these guys? Every aspect of my experience with PennyMac since then has been excellent. 

Michael R.'s profile image
Michael R. 
4 years ago

Made my refinancing quick and easy. Always called me with updates about my loan process. Pleasant experience with her. 

ANNA B.'s profile image
ANNA B. 
4 years ago

I had a wonderful experience with the refinance of my mortgage. I liked that everything was explained to me in detail. Gina Merritt kept me informed every step of the way and I appreciated her professionalism. Thanks again for an easy and fast experience. 

Kristi C.'s profile image
Kristi C. 
4 years ago

Excellent service 

Kimberly V.'s profile image
Kimberly V. 
4 years ago

Quick closing, saving hundreds/month with my refi. 

RENY M.'s profile image
RENY M. 
4 years ago

Great experience, it was seamless with lots of clear communication. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.