PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,130 reviews
Select a rating
Amanda W.'s profile image
Amanda W. 
6 years ago

Christine was awesome. It took my payment down $20 a month. 

Tim P.'s profile image
Tim P. 
6 years ago

This is limited to 500 words. Can’t fit all the crap that happened in 500 words. Just typed out an entire paragraph for nothing. Although, that pretty much sums up how this entire loan process has gone. I’m done with PennyMac. 

Sandra S.'s profile image
Sandra S. 
6 years ago

Continuous communication from my agent! 

EDWARD Mabie J.'s profile image
EDWARD Mabie J. 
6 years ago

Whole process was timely and efficient. 

Michael L.'s profile image
Michael L. 
6 years ago

Wonderful experience and knowledgeable staff. Made the entire process smooth and stress free 

Cherain G.'s profile image
Cherain G. 
6 years ago

Owen and Gina were very knowledgeable about the process. They made us aware of time frames , nd let us know what to expect. 

CHAD O.'s profile image
CHAD O. 
6 years ago

N/A 

LAVERNE H.'s profile image
LAVERNE H. 
6 years ago

The entire loan process was very professional and courteous. 

Robert F.'s profile image
Robert F. 
6 years ago

Carolyn and Ray tried to help me as best as they could. The underwriting staff did not communicate well and the requirements were ambiguous at best. I was asked, several times, to liquidate a 401k account that was never my plan. I finally was able to get this straightened out 3 days prior to closing, which was very nerve-wracking. In addition, the next business day after my closing, I was informed that the funds had not cleared and I was going to be held accountable for any fees. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,130 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.