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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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Bryan O.'s profile image
Bryan O. 
on Birdeye

4 years ago

Everything went well and everyone that communicated with us was helpful. 

Michele M.'s profile image
Michele M. 
on Birdeye

4 years ago

We were able to close on my house early, and everyone was very helpful with any questions I had. This is the second house I've had my home loan through, and they've always been promt and helpful for anything I need. 

AARON T.'s profile image
AARON T. 
on Birdeye

4 years ago

I was so pleased with how smooth Carolyn made this process. We have always used a local bank when we have purchased houses. I’m a PennyMac customer for life now. Thank you. 

Clinton A.'s profile image
Clinton A. 
on Birdeye

4 years ago

From start to finish excellent service. 

SANG S.'s profile image
SANG S. 
on Birdeye

4 years ago

initial closing disclosure document was not correcy. I shouldn't have to call to resolve the issue. The document should of been caught with the issue by the mac team first, instead myself calling back trying to resolve it. Loan officer didn't want to return my calls after requesting to go over by phone about the closing disclosure document. 

Jabaria S.'s profile image
Jabaria S. 
on Birdeye

4 years ago

The form request for comparison for veterans was not well explained. The documents misspelled my husband's name. It was rude. 

Katelyn R.'s profile image
Katelyn R. 
on Birdeye

4 years ago

Very easy process and closed quickly. 

Donald M.'s profile image
Donald M. 
on Birdeye

4 years ago

Overall, the transaction went smoothly. 

Rita B.'s profile image
Rita B. 
on Birdeye

4 years ago

My work with Ceista Johnson and Nick Berg was fantastic and very professional. Ceista made it a point to have our loan settled before my vacation dates . She diligently worked to to resolve an issue that was a burp in finalizing the final step. It was a smooth transition once it was resolved, loved having everything handled right a my front door. Thank you Team PennyMac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.