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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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Amanda W.'s profile image
Amanda W. 
4 years ago

Christine was awesome. It took my payment down $20 a month. 

LALIT M.'s profile image
LALIT M. 
4 years ago

The experience with the PennyMac team was great but the closing attorney was very unprofessional, late, rude, condescending and manipulative. 

Tim P.'s profile image
Tim P. 
4 years ago

This is limited to 500 words. Can’t fit all the crap that happened in 500 words. Just typed out an entire paragraph for nothing. Although, that pretty much sums up how this entire loan process has gone. I’m done with PennyMac. 

CLIFTON C.'s profile image
CLIFTON C. 
4 years ago

I had a great experience with PennyMac. They were the company from my last mortgage, so I used them again. 

Michael L.'s profile image
Michael L. 
4 years ago

Wonderful experience and knowledgeable staff. Made the entire process smooth and stress free 

Cherain G.'s profile image
Cherain G. 
4 years ago

Owen and Gina were very knowledgeable about the process. They made us aware of time frames , nd let us know what to expect. 

CHAD O.'s profile image
CHAD O. 
4 years ago

N/A 

LAVERNE H.'s profile image
LAVERNE H. 
4 years ago

The entire loan process was very professional and courteous. 

Robert F.'s profile image
Robert F. 
4 years ago

Carolyn and Ray tried to help me as best as they could. The underwriting staff did not communicate well and the requirements were ambiguous at best. I was asked, several times, to liquidate a 401k account that was never my plan. I finally was able to get this straightened out 3 days prior to closing, which was very nerve-wracking. In addition, the next business day after my closing, I was informed that the funds had not cleared and I was going to be held accountable for any fees. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.