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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Christine was awesome. It took my payment down $20 a month.
The experience with the PennyMac team was great but the closing attorney was very unprofessional, late, rude, condescending and manipulative.
This is limited to 500 words. Can’t fit all the crap that happened in 500 words. Just typed out an entire paragraph for nothing. Although, that pretty much sums up how this entire loan process has gone. I’m done with PennyMac.
I had a great experience with PennyMac. They were the company from my last mortgage, so I used them again.
Wonderful experience and knowledgeable staff. Made the entire process smooth and stress free
Owen and Gina were very knowledgeable about the process. They made us aware of time frames , nd let us know what to expect.
N/A
The entire loan process was very professional and courteous.
Carolyn and Ray tried to help me as best as they could. The underwriting staff did not communicate well and the requirements were ambiguous at best. I was asked, several times, to liquidate a 401k account that was never my plan. I finally was able to get this straightened out 3 days prior to closing, which was very nerve-wracking. In addition, the next business day after my closing, I was informed that the funds had not cleared and I was going to be held accountable for any fees.
PENNYMAC has a 4.5 star rating with 2,128 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.