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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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JOHN D.'s profile image
JOHN D. 
4 years ago

Everything was so smooth and fast. We were incredibly pleased. 

John H.'s profile image
John H. 
4 years ago

We have four loans with PennyMac. We thought because of that, we would have a smoother and quicker process. It was not. We are disappointed with our last two transactions with PennyMac. It might be due to COVID issues, but we probably won't go back to PennyMac next time unless we have better service. Once Lara Leighton got involved, she helped to expedite and straighten out issues. Without her assistance, it would have been a terrible process. Sorry, but that's the truth. 

ANDREW K.'s profile image
ANDREW K. 
4 years ago

great 

Hector B.'s profile image
Hector B. 
4 years ago

Everyone I spoke with was great. 

ROY H.'s profile image
ROY H. 
4 years ago

loan process more expedient and better communication 

MICHAEL C.'s profile image
MICHAEL C. 
4 years ago

Ryan communicated with me every step of the way through the process. 

Eddie D.'s profile image
Eddie D. 
4 years ago

Prompt, courteous service. Could not have been easier.  

Kevin H.'s profile image
Kevin H. 
4 years ago

Everything went fine until closing. There was not clear communication between PennyMac and the Title company or my realtor as far as this was concerned. I never got an answer as to why my closing date changed/got delayed. Then, at closing, wrong documentation was sent and I ended up having to sign everything twice. Not good..... 

CASEY Z.'s profile image
CASEY Z. 
4 years ago

Brandon was very responsive and helpful. Thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.