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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything was so smooth and fast. We were incredibly pleased.
We have four loans with PennyMac. We thought because of that, we would have a smoother and quicker process. It was not. We are disappointed with our last two transactions with PennyMac. It might be due to COVID issues, but we probably won't go back to PennyMac next time unless we have better service. Once Lara Leighton got involved, she helped to expedite and straighten out issues. Without her assistance, it would have been a terrible process. Sorry, but that's the truth.
great
Everyone I spoke with was great.
loan process more expedient and better communication
Ryan communicated with me every step of the way through the process.
Prompt, courteous service. Could not have been easier.
Everything went fine until closing. There was not clear communication between PennyMac and the Title company or my realtor as far as this was concerned. I never got an answer as to why my closing date changed/got delayed. Then, at closing, wrong documentation was sent and I ended up having to sign everything twice. Not good.....
Brandon was very responsive and helpful. Thank you!
PENNYMAC has a 4.5 star rating with 2,125 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.