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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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Rebeccah K.'s profile image
Rebeccah K. 
on Birdeye

4 years ago

I had a great experience. Thank you 

Charles W.'s profile image
Charles W. 
on Birdeye

4 years ago

Working with Gina Merritt and PennyMac was an exceptional experience from start to finish. I was pleasantly surprised. 

DOUGLAS N.'s profile image
DOUGLAS N. 
on Birdeye

4 years ago

From the initial call to get everything started, throughout the whole process of refinancing our home, we have nothing but good things to say!! Everyone was very professional, courteous and knowledgeable !! Darius and Justen were both amazing to work with, they both made the process go very smoothly!! We definitely recommend PennyMac!! 

Mary S.'s profile image
Mary S. 
on Birdeye

4 years ago

The experience of my refinancing my home loan from start to finish was handled smoothly and in a timely manner. I highly recommend PennyMac Loan Services. 

DEBRA R.'s profile image
DEBRA R. 
on Birdeye

4 years ago

PennyMac made my refinancing experience simple, convenient, and easy to understand. Everything promised was delivered on time. And, I never had to leave my home to complete the entire process! 

Alan M.'s profile image
Alan M. 
on Birdeye

4 years ago

Quick & easy process! 

Paul W.'s profile image
Paul W. 
on Birdeye

4 years ago

Everything went exactly according to plan. 

Philip G.'s profile image
Philip G. 
on Birdeye

4 years ago

Brock Walker was my first contact and he did a very good job explaining and returning messages. The one person I really what to to acknowledged also is the young lady in TECH SERVICES that assisted with online guidance, and was a joy to talk to. Unfortunately my notes w/ her name got misplaced, but she is invaluable!!!! Great Customer Service to ALL THE TEAM that assisted us with this process. Thank you, Phil & Erin 

Robert E.'s profile image
Robert E. 
on Birdeye

4 years ago

The beginning was very slow. It was 2 weeks with no contact until I reached out by phone. The process was smooth once Gina Merritt got involved. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.