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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I had a great experience. Thank you
Working with Gina Merritt and PennyMac was an exceptional experience from start to finish. I was pleasantly surprised.
From the initial call to get everything started, throughout the whole process of refinancing our home, we have nothing but good things to say!! Everyone was very professional, courteous and knowledgeable !! Darius and Justen were both amazing to work with, they both made the process go very smoothly!! We definitely recommend PennyMac!!
The experience of my refinancing my home loan from start to finish was handled smoothly and in a timely manner. I highly recommend PennyMac Loan Services.
PennyMac made my refinancing experience simple, convenient, and easy to understand. Everything promised was delivered on time. And, I never had to leave my home to complete the entire process!
Quick & easy process!
Everything went exactly according to plan.
Brock Walker was my first contact and he did a very good job explaining and returning messages. The one person I really what to to acknowledged also is the young lady in TECH SERVICES that assisted with online guidance, and was a joy to talk to. Unfortunately my notes w/ her name got misplaced, but she is invaluable!!!! Great Customer Service to ALL THE TEAM that assisted us with this process. Thank you, Phil & Erin
The beginning was very slow. It was 2 weeks with no contact until I reached out by phone. The process was smooth once Gina Merritt got involved.
PENNYMAC has a 4.5 star rating with 2,115 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.