PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
Select a rating
ANGELA R.'s profile image
ANGELA R. 
on Birdeye

4 years ago

I liked how I was notified every step of the way. 

Cleo M.'s profile image
Cleo M. 
on Birdeye

4 years ago

Penny Mac has been so amazing and easy and not stressful ,great team and did amazing job 

BRIAN H.'s profile image
BRIAN H. 
on Birdeye

4 years ago

Na 

KEVIN P.'s profile image
KEVIN P. 
on Birdeye

4 years ago

Meet all my expectations. 

PAMELA G.'s profile image
PAMELA G. 
on Birdeye

4 years ago

Easy and fast..gina was johnny on the spot. 

WILLIAM Gaither I.'s profile image
WILLIAM Gaither I. 
on Birdeye

4 years ago

The only complaint I have is, that we were not made aware of a new Contact or their information. The first Loan Specialist became annoyed with us and was impolite. My husband and I work and we have triplets to take care of. It was hard to keep up with the emails from both banks. We almost went to Our hometown bank, because we were thinking the whole process will be a snap because we are your customers. 

MARC L.'s profile image
MARC L. 
on Birdeye

4 years ago

Clear and professional communication from start to finish. GREAT experience. 

Judith D.'s profile image
Judith D. 
on Birdeye

4 years ago

Gina was very professional in going over all my documents, very clear and precise. I felt extremely bad for Gina, she did receive my documents In a timely manner, which cause her to run late. Gina was very professional in delivering and explaining my documents in which I needed to complete. I did feel extremely bad that Gina had to come out in such bad weather the nights that I had to sign my documents, but she was fantastic. I would recommend her to all! 

MAMADOU S.'s profile image
MAMADOU S. 
on Birdeye

4 years ago

The process was very smooth from start to close. The PenyMac team was very responsive. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.