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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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William Ferguson I.'s profile image
William Ferguson I. 
on Birdeye

4 years ago

PennyMac was very courteous and listen to my needs for my loan. They had the information I needed it about 30 minutes and were were able to close in about 10 days for my streamline refinance loan. Also great loan servicer. 

Barbara T.'s profile image
Barbara T. 
on Birdeye

4 years ago

It was an easy process! Great communication! 

Jack L.'s profile image
Jack L. 
on Birdeye

4 years ago

I only had one concern. In the beginning I had stated my lawyer preference and the closing went to a different lawyer. The closing went very well anyway. 

MARY C.'s profile image
MARY C. 
on Birdeye

4 years ago

Gina did an amazing job! However, prior to her involvement, my experience was not the best. I had to make several phone calls and got no response for several days after leaving numerous voicemails and being transferred from person to person with nothing being accomplished. It was extremely frustrating. Once Gina took over, she got things done and was awesome to work with! Thank you Gina! 

Michael S.'s profile image
Michael S. 
on Birdeye

4 years ago

Thank you and your team for all of your help with the refinancing of our home. Everything was excellent service from beginning to end. 

DUSTIN B.'s profile image
DUSTIN B. 
on Birdeye

4 years ago

Had a refinance fall through, so I ended up checking here and found an even better rate with a much smoother process. The refinance was extremely quick 

Robert T.'s profile image
Robert T. 
on Birdeye

4 years ago

The loan officer was very knowledgeable and an excellent communicator. The help I got from supporting staff was courteous, timely, and clear. 

Gilbert S.'s profile image
Gilbert S. 
on Birdeye

4 years ago

We had a great experience with our agent, she communicated with us throughout the whole process even though we had not called, very well handled! Thanks again! 

SUZANNE B.'s profile image
SUZANNE B. 
on Birdeye

4 years ago

This is our 2nd refinance with Penny Mac. Our original mortgage was with them so refinancing with them was very simple, streamlined and quick from start to finish. Everyone I dealt with was very courteous, knowledgeable and answered all of my many questions. I look forward to a long relationship with Penny Mac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.